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Frequently Asked Questions

Just starting out or not familiar with our studio? Find some of our frequently asked questions below:

Our Pilates@BN1 app features a brief instructional video addressing equipment usage and safety to prepare you for your first class. You can find the video on the ‘Community‘ page or you can watch it here. Alternatively, you can participate in our weekly Reformer Discovery sessions as a single class before deciding to purchase a bundle.

Please wear comfortable clothes that allow easy movement, such as leggings, shorts, and a t-shirt. You can go barefoot or wear socks.

The 4-block session packages expire in 6 weeks, and the 10-block session packages expire in 12 weeks. Also, please note that we have a strict 24-hour cancellation policy.

We suggest booking a private session or two to learn the basics of Pilates and modify exercises safely for group Reformer classes. More severe injuries may require continuing with private sessions.

For prenatal clients, we recommend booking private sessions to ensure safety.

Absolutely! We offer convenient changing and locker rooms to ensure the safety and security of your belongings while you enjoy your Pilates session. Your comfort and convenience are our priorities.

In order to book a class, you first need to buy a bundle through our app or on the buy bundles page. Once you have purchased a bundle, you can browse our timetable on our app or website and use your credits for the classes that you wish to attended.

Please note: You can book a ‘Reformer Discovery Session’ without having to buy a bundle.

If you have any further enquiries or questions, you can reach us by e-mail through: [email protected]

Alternatively, you can message us on social media:
Instagram: @pilatesatbn1

10% Welcome discount for all new clients